Delivery Information

    • All orders to the UK take approx. 2-3 working days from dispatch and are FREE under our standard service over £100.00.
    • In certain instances it may take a little longer to dispatch your goods which will affect the delivery time, in these circumstances you will be informed by one of our customer services representatives.
    • We use a variety of couriers.
    • Our standard, free, delivery service operates Mon-Fri 8am to 7pm, there is no Saturday service available. Please order by Monday to ensure delivery by Friday under standard free delivery. All orders received on a Saturday or Sunday are fulfilled on the Monday.
    • We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
    • We recommend using your work address or an address where someone will be at home to sign for your package.
    • Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.
    • If you have specific delivery requirements or urgent deliveries, please contact us prior to placing your order and we may be able to accommodate you.
    • We use a variety of couriers.
    • All international orders take approx. 5-10 working days from dispatch
    • In certain instances it may take a little longer to dispatch your goods which will affect the delivery time, in these circumstances you will be informed by one of our customer services representatives.
    • There is no Next Day Delivery option.
    • Deliveries are made Mon-Fri 8am to 7pm, there is no Saturday service available.
    • We use a signed-for delivery service. Someone will need to be in to accept your delivery. If there is no-one in to sign for the delivery, a card will be left where you can arrange re-delivery or to collect from the depot.
    • To minimize delays we recommend using your work address or an address where someone will be at home to sign for your package as your delivery address.
    • Nicolle's Boutique ship your goods exclusive of your country's ingoing customs charges.
    • Please do not refuse any delivery. Refused deliveries will incur the cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return costs in the case of refused deliveries.
    • Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you.
    • Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
    • Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.
    • We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
    • To minimise delays we recommend using your work address as your delivery address.